Return Policy

It is the buyers responsibility to return unwanted goods within 14 days of purchase.

If collection needs to be organized by ourselves, the collection charges will be passed onto the customer.

Item must be in its original packaging and must be suitably packed. All items must arrive back in original condition suitable for re-sale.

• Please note if the item is faulty we will pick up the item free of charge and provide you with an exchange or full refund
• Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
  (a) We receive the returned product within 14 days following the date of [purchase /delivery] of the product;
  (b) The returned product is unused, in its original packaging (with any seal or shrink-wrap intact), with any labels still attached, and otherwise in a condition enabling us to sell the product as new;

How to return a product

In order to take advantage of your rights under this returns policy, you must: Contact us first, as returns can only be accepted if you have notified us i.e. email, phone

Email: manorcroftbedsltd@gmail.com

Refunding You

We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy i.e. fully resell able unless faulty; the original delivery charges and excluding the costs of returning the product to us.