2025 Dorchester Upholstered Hugo TV Bed Frame with Optional Ottoman Storage +USB Cable
2025 Dorchester Upholstered Hugo TV Bed Frame with Optional Ottoman Storage +USB Cable
Shipping & Returns
Bed Shipping Information
1. Delivery Service Overview
Our beds are shipped through a third-party delivery service, and we strive to ensure a smooth and timely delivery experience. Please review the following shipping details to better understand what to expect:
2. Shipping Times
- Made-to-Order Beds: Since our beds are custom-made to order, please allow additional time for manufacturing. Typical lead times for production and delivery are 1-10 days.
3. Delivery to Ground Floor Only
- All beds are delivered by a third-party courier service.
- Ground Floor Delivery: Delivery will be made to your ground floor main entrance or the nearest accessible door. The driver will not take items upstairs, into lifts, or beyond the ground floor.
- Important: Please ensure that your home or building allows for easy access to the ground floor for delivery. If you’re in a multi-story building, delivery will be made to the ground floor level only.
4. Delivery to Multi-Story Buildings
- For apartments or homes with multiple stories, delivery will be made to the ground floor entrance only.
- It is the customer’s responsibility to move the bed to higher floors or any desired location within the home.
5. Measuring for Delivery
To avoid any delays, please take the time to measure your doorways, staircases, and any other entry points where the bed will pass through. Ensure that the dimensions of the bed and packaging will fit through these spaces.
6. Packaging and Unboxing
- Packaging: Your bed will be securely packaged to protect it during transit. Please note that packaging is not removed during delivery.
- Unpacking & Assembly: Standard delivery does not include unpacking or assembly. If you have selected an assembly option, it will be scheduled separately.
- Assembly Service: Please note that we do not provide assembly services for the following areas: BT, PL, AB, PA, TR, PL, TQ, EX, SA. If you are in one of these areas and need assembly, you may ask the driver if they can provide it for an additional charge.
7. Shipping Costs
- Free Delivery: Free delivery applies to orders within mainland GB, including Scotland.
- Delivery to Scotland: Please note that delivery to Scotland may take longer than estimated.
- Restricted Areas: Currently, we are unable to deliver to the following areas: GY, HS, IM, IV, JE, KW, ZE.
- For specific promotions or offers, free delivery may be available within certain areas. Please check if your location qualifies.
8. International Shipping
For customers outside the UK, please contact us at info@manorcroftbeds.co.uk for assistance. We will calculate the shipping cost based on your location.
9. Delivery Tracking
Once your bed has shipped, you will receive an email with a tracking number so you can follow your bed’s journey to your home.Track My Order Here.
You can also message us or email info@manorcroftbeds.co.uk for updates or assistance.
Customer Responsibility
- Ensure that the delivery location is accessible and that someone is available to receive the delivery.
- Measure your entryways and spaces to confirm the bed will fit and ensure there is clear access for the delivery team.
Returns Information
We want you to be very pleased with your order, but we understand that sometimes things don’t always work out, and you may want to return an item. If you’re not totally satisfied with your purchase, you can return certain items to us in their original packaged condition within 14 days. For more Details Contact us.
- Important: We do not accept returns of items that have been fully or partially assembled.
Let me know if you need any further revisions or additional details!
How to calculate Bed Dimensions
1. Measure the Room Space
Before calculating bed dimensions, measure the space where the bed will go. This will help you determine if the bed will fit comfortably in your room and if there will be enough space for doors to open, nightstands, and other furniture.
2. Determine Bed Size
| Bed Frame Size | Width | Length |
|---|---|---|
| 3FT Single | 104cm | 223cm |
| 4FT Small Double | 134cm | 223cm |
| 4FT6″ Double | 149cm | 223cm |
| 5FT King Size | 165cm | 228cm |
| 6FT Super King Size | 195cm | 228cm |
3. Measure Bed Frame Dimensions
- Width: Measure from one side of the bed frame to the other, inside the bed frame.
- Length: Measure from the headboard to the foot of the bed frame.
- Height: Measure from the floor to the top of the headboard if applicable.
4. Calculate Mattress Thickness
Mattresses come in various thicknesses, and your bed dimensions should accommodate them. A common mattress thickness is 8-12 inches (20-30 cm)
5. Account for Headboards
- Headboard Height: If your bed has a tall headboard, measure its height from the floor.
6. Check Doorways and Stairs
When calculating dimensions, consider whether your bed will need to be transported up stairs or through doorways. You might need to take your bed frame apart if it’s too large to fit through the door. Take measurements of doorways, hallways, and stairways to ensure that your bed will fit easily through the spaces.
7. Clearance for Moving Around the Bed
Even if your bed fits in the room, make sure there’s enough space around the bed to move around comfortably. A common clearance is 24-36 inches (60-90 cm) on each side of the bed.
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