Description
Shipping & Returns
Shipping and Delivery Information
1. Shipping Times
- Production and delivery typically take 1–10 days.
2. Delivery Details
- Ground Floor Delivery Only: Mattresses are delivered to the ground floor main entrance. Couriers do not carry items upstairs or use lifts.
- Multi-Story Buildings: Customers must move the mattress to higher floors if necessary.
3. Measuring for Delivery
- Measure doorways, staircases, and entry points to ensure the mattress and its packaging can pass through.
4. Packaging
- Mattresses are securely packaged for protection. Packaging is not removed during delivery.
5. Shipping Costs
- Free Delivery: Available within mainland GB, including Scotland.
- Restricted Areas: Delivery is unavailable to GY, HS, IM, IV, JE, KW, and ZE postcodes.
- Scotland Deliveries: May experience slightly longer delivery times.
- International Shipping: Contact info@manorcroftbeds.co.uk for a quote.
6. Delivery Tracking
- A tracking number will be provided via email once the mattress is shipped.
- Contact the team at info@manorcroftbeds.co.uk for updates.
Customer Responsibilities
- Ensure delivery access is clear and someone is available to receive the package.
- Confirm entryways are large enough for the mattress and packaging.
Returns Information
- Return items in original, unopened packaging within 14 days if unsatisfied.
- Important: Returns are not accepted for partially or fully assembled items.
For further inquiries or assistance, contact info@manorcroftbeds.co.uk.
How to calculate Mattress Dimensions
Step 1: Measure the Bed Frame or Space
- Length: Measure from the top (head) to the bottom (foot) of the bed frame.
- Width: Measure the distance between the two sides of the bed frame.
- Height/Depth (optional): If relevant, measure the depth of the bed frame where the mattress will sit.
Step 2: Match the Dimensions to Standard Mattress Sizes
Use your measurements to match the size to a standard mattress type. Here are common mattress sizes:
Mattress Size | Width | Length |
---|---|---|
3FT Single | 90cm | 190cm |
4FT Small Double | 120cm | 190cm |
4FT6″ Double | 135cm | 190cm |
5FT King Size | 150cm | 200cm |
6FT Super King Size | 180cm | 200cm |
Step 3: Consider the Fit
- Bed Frame Fit: Ensure your mattress will snugly fit into the bed frame without gaps.
- Room Fit: Confirm that the mattress size will suit the room layout and leave space for movement.
Step 4: Account for Accessories
If you plan to use bedding, ensure the mattress height (thickness) works well with your bed frame and chosen sheets.
Tips
- Double-check measurements for accuracy.
- Consider custom sizes if your bed frame doesn’t align with standard mattress dimensions.